Navigating Wig com Returns: A Comprehensive Guide
Seeking a seamless returns experience? Look no further! Wig com offers a hassle-free and convenient returns policy, ensuring your satisfaction with every purchase. In this article, we'll delve into the intricacies of Wig com returns, providing you with the essential information to make the most of your returns.
Benefit | How to: |
---|---|
Effortless Returns | Initiate a return online or over the phone to receive a pre-paid return label and schedule a pickup. |
Extended Return Period | Return your wig within 30 days of purchase for a full refund or exchange. |
Flexible Return Options | Choose between in-store returns at a nearby location or mail-in returns using the pre-paid label. |
1. Eligibility: To be eligible for a return, your wig must be unworn, undamaged, and in its original condition. Returns must be accompanied by the original packaging and tags.
2. Return Initiation: To initiate a return, simply visit the Wig com website or call their customer service number. Provide your order number and the reason for your return.
3. Return Label and Pickup: Once your return is authorized, Wig com will provide you with a pre-paid return label and schedule a pickup time. You can drop off your wig at a designated location or have it picked up from your doorstep.
Step | Action |
---|---|
Eligibility Confirmation | Ensure your wig meets the eligibility criteria before initiating a return. |
Return Initiation | Visit the Wig com website or call customer service to start the return process. |
Return Label and Pickup | Print the pre-paid return label and schedule a pickup time for your wig. |
Q: Can I return a wig that has been worn?
A: No, Wig com does not accept returns on wigs that have been worn or used.
Q: How long does it take to process a return?
A: Returns are typically processed within 5-7 business days after receipt at the warehouse.
Q: Can I cancel my return?
A: Yes, you may cancel your return by contacting customer service before the wig has been picked up or delivered to the warehouse.
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